our approach

The right approach is necessary for the right outcome. ProGalor approaches work by applying its external knowledge to your organisation’s internal way of doing work. We know that in order to maximise the potential of success for your company we need to shape our expert advice in a way that applies to your way of doing business.

Your business faces multiple significant challenges in delivering the best possible growth, benefits realisations and consistent changes coming out to your business every day. Despite these, you must ensure all your chosen and executed solutions meet business needs and desires. Those resources must also be cost-effective, secure, and easily integrated with your incumbent IT estate and human resources available.

Given the criticality of IT to the survival, growth, and evolution of your business, how well your business performs these tasks directly affects its other most critical assets – its people, its money, and its reputation. ProGalor as a Managed Service Provider (MSP) with well defined SLAs (Service Level Agreement) and SLOs (Service Level Objectives), can provide the help you need !

The continuous improvement of those projects’ lifecycle based upon the periodic reports and analysis of the engagement metrics generated by our IT Service Management framework.

Our range of services include out-of-the-box solutions, SDLC improvements, prototyping, architecting solutions, customisation, integration, trainings (L&D solutions), building technical team, support and maintenance, and technology consulting.

In a nutshell, you have joined hands with MSP that would tailor and fine-tune custom combinations of solutions for your business’ specific needs, whilst your specific business focus is on its prime existence – growth !